Policies Policy

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Information: Name, address, contact details, identification documents
• Application Data: Information submitted for government services
• Technical Information: IP address, browser type, device information
• Usage Data: How you interact with our services

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and manage your service applications
• To communicate with you about your applications
• To improve our services and user experience
• To ensure security and prevent fraud
• To comply with legal obligations

3. Data Sharing & Disclosure

We may share your information with:

• Government Departments: To process your service requests
• Service Providers: Third parties who assist in providing services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure servers.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent where processing is based on consent